Our process automation team believes that full intelligent process automation comprises five key technologies (Robotic process automation (RPA), Smart workflow, Machine learning/advanced analytics, Natural-language generation (NLG), and Cognitive agents) which can be used to enhance productivity and efficiency, reduce operational risks, and improve customer experiences.

BLIT research team focuses on what intelligent process automation is? At its core, intelligent process automation is an emerging set of new technologies that combines fundamental process redesign with robotic process automation and machine learning. It is a suite of business-process improvements and next-generation tools that assists the knowledge worker by removing repetitive, replicable, and routine tasks which will radically improve customer journeys by simplifying interactions and speeding up processes.